Vodacom admin department on holiday?

<p>I upgraded this month, getting great service from Vodacom Riverside Nelspruit. Unfortunately the consultant forgot to mention that my account number changed (had a name change on the account).</p> <p>I paid via benificiary accounts, like every month, and soon started getting arrears notices. Despite 3 phonecalls and 4 e-mails over the past few weeks, I'm still in arrears.</p> <p>The service is **********, and I can't see how else to get actual service from Vodacom except for logging a complaint on a site like this.</p> <p>Every consultant I've spoken to has said 72/48 hours for feedback. IT'S BEEN FOUR WEEKS, VODACOM!!!!!</p> <p>I will not pay a cent on this account going forward until this problem is rectified.</p> <p> REF: S3-GYL27-7U7RY</p> <p>Sincerely,</p> <p>A furious customer</p>