1 reviews | Active since Apr 2026
Vodacom adding unauthorized subscriptions to account
Vodacom has been taking R10 airtime from me per day since 11 July 2025 for a service that I have not subscribed for. They themselves subscribed me to a "Pickle Smash" service, I was never prompted to be subscribed.
Sadly, I missed their SMS notifying this in the hoard of all their other spam and SMS adverti*****ts.
Them subscribing me to their service without my permission is a violation of the WASPA code of conduct:
15.8B. A customer must not be subscribed to any subscription or notification service without completing a confirmation step.
I did however stop this subscription by dialing *135*997# Shame on Vodacom for this blatant *****, imagine how many other people are being ****** without them noticing...
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
Best regards,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
Best regards,
Best regards,
Best regards,
