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bertusb B

1 reviews | Active since Feb 2017

10 May 2022, 20:19

Vodacom adding services to my RED account I DID NOT subscribe to is blatant THEFT

I like the performance of the Vodacom network, but adding cost to my account without my consent is blatant theft. What is win Sports and Tune you, all Vodacom services I never subscribed to costing me close to R400 a month, totally unacceptable. I never accept and sms marketing or Vodacom marketing call how can they just add this to my account

0
Replies (1)
Vodacom
Vodacom's reply11 May 2022, 07:18
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team