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bertusb B
1 reviews | Active since Feb 2017
10 May 2022, 20:19
Vodacom adding services to my RED account I DID NOT subscribe to is blatant THEFT
I like the performance of the Vodacom network, but adding cost to my account without my consent is blatant theft. What is win Sports and Tune you, all Vodacom services I never subscribed to costing me close to R400 a month, totally unacceptable. I never accept and sms marketing or Vodacom marketing call how can they just add this to my account
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Replies (1)Vodacom's replyOfficial
11 May 2022, 07:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 May 2022, 07:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
