Vodacom - Adding insurance & itemised billing to a policy without customer knowledge

<p>I have just requested an upgrade on my current contract to the new Samsung s8+</p> <p> </p> <p>Only upon confirming the upgrade on www.vodacom.co.za I recieved an email saying that Itemised Billing has been added and also insurance ar R209.65</p> <p> </p> <p>In my opinion this is a classic case of miss-selling and Vodacom taking advantage of customers.<br /><br />I never requested Itemised billing or insurance on my new phone.<br /><br />I have spoken to the call centre today and they sent me all over the place, I eventually ended up at Cell-Sure or something like that and they said they dont have anything on the system yet.<br /><br />I want to ensure that Vodacom does not process my order with itemised billing or with insurace before I recieve me new phone.<br /><br />I would apprecaite it if someone got back to me on this asap to ensure this doesnt happen.</p> <p> </p> <p>Kind regards<br /><br />Jonathan Paul </p>