Vodacom add ons, no-go
Purchased an add-on sim for data, went to an outlet to activate it. Couldnt help, told me to phone ***. Phoned twice, a total of three hours on the phone and still no help. I am now paying R150 a month for a service I cant use
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Replies (2)
Vodacom's replyOfficial
29 Dec 2019, 12:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Dec 2019, 12:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
01 Jan 2020, 23:34Still waiting for a reply
's update01 Jan 2020, 23:34
Reviewer Update
Still waiting for a reply