Vodacom

Pathetic, disgusting and worst service ive ever received I bought R1500 worth of airtime on the 29/11/2019 @ 12h25 to purchase a Samsung galaxy A30 my case was logged only on the 3rd December 2019 i was on the phone with Vodacom since then alsmost everyday. Back office called and advised it was a network error and they will sort it out. 1stly i was advised that i would get the deal i paid for and it was not my fault Then they told me they had no stock Then they told me will not be able to give me the device Then they told me i was going to get refunded the money back into my account and gave me a R1000 airtime as compensation. Then they told me the case is still in proccess for over 3 weeks Then they told me that they will not be able to give me a refund due to it was airtime purchased The person in back office promised me a refund or the device then admitted he made a mistake promising me something vodacom cannot do. Then they told me the only way forward and to close the case is to refund the money back with airtime which is totally unacceptable i kept my receipts with time of purchase and everything as proof, however i find this totally and utterly disgusting, i will not recommend vodacom to my worst enemy