GL
Gilda L

1 reviews | Active since Sept 2012

14 Oct 2022, 11:31

Vodacom

I have tried to apply for a contract at Vodacom - my first application was denied at the I-Store - no one could give me a proper explanation. I then did an application online EC-1EMS-2TS5K5. And was told my credit score is not good. No one can tell me why. I am a first-year article clerk (auditor). I earn a good salary, and will soon be a CA earning well. My credit score is good. MTN has approved me, but I want to stay with Vodacom (I currently have a prepaid number). My feeling is that my application was not done properly. As an accountant, I am fully aware of what I can afford and what not - I am not the kind of client that Vodacom want to "miss out" on.

0
Replies (2)
Vodacom
Vodacom's reply14 Oct 2022, 11:55
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
GL
Gilda L's update18 Oct 2022, 15:13
Reviewer Update
good day - i have still not received an answer???