GL
Gilda L
1 reviews | Active since Sept 2012
14 Oct 2022, 11:31
Vodacom
I have tried to apply for a contract at Vodacom - my first application was denied at the I-Store - no one could give me a proper explanation. I then did an application online EC-1EMS-2TS5K5. And was told my credit score is not good. No one can tell me why. I am a first-year article clerk (auditor). I earn a good salary, and will soon be a CA earning well. My credit score is good. MTN has approved me, but I want to stay with Vodacom (I currently have a prepaid number). My feeling is that my application was not done properly. As an accountant, I am fully aware of what I can afford and what not - I am not the kind of client that Vodacom want to "miss out" on.
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Replies (2)Vodacom's replyOfficial
14 Oct 2022, 11:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Oct 2022, 11:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
GL
Gilda L's updateReviewer Update
18 Oct 2022, 15:13good day - i have still not received an answer???
GL
Gilda L's update18 Oct 2022, 15:13
Reviewer Update
good day - i have still not received an answer???
