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Darryl F

1 reviews | Active since Feb 2015

01 Sept 2016, 14:48

Vodacom Ad Misleading

<p>Hi,i upgraded to the Huawei P9 on a flexi200, which promised 10Gb once off bundle. No where does it state that it's valid for one month.i had 8 gigs left over and suddenly it's disappeared.I think vodacome are misleading customers into purchasing their products and then take the promises away. I called the call center and they said they couldnt' do anything, but they gave a 1Gb in good faith, so obvious;ly they have had complaints about it before.</p>

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Replies (1)
Vodacom
Vodacom's reply01 Sept 2016, 15:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team