VODACOM ACTUALLY MANAGED TO WOW ME!!!

Yesterday afternoon i had a problem with my Vodacom line being locked again due to a data bill issue from a previous query that i had logged. I had called the call centre and a lady by the name of Patricia Lukhele took my call. She assisted me with efficiency and also stuck to her end of a promise to call me back today to find out if everything is in order.<br> Its not very often that i receive a courtesy call from a Vodacom Call Centre and i have to admit i am very impressed by the level of service i received from Patricia. he was friendly yet very professional and understood the urgency of my query, not only did she prioritise the request she called me back this morning to find out if everything is okay and if i require any further assistance. I am extremely pleased and satisfied by the way my query was handled, she actually understood my frustration, and coming from a customer service industry myself i know how important service delivery is. Thank You Patricia for your efficiency :)