DM
DARRIN M
1 reviews | Active since Sept 2024
12 Sept 2025, 13:44
Vodacom acts in bad faith.
As Vodacom continues to act in bad faith, I continue to 1 star. Still no fix to my issues. This is a shout out to Fergie who promised to help and then left the case to close in generic customer care.
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Replies (2)
Vodacom's replyOfficial
12 Sept 2025, 13:51 Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply12 Sept 2025, 13:51
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
DM
DARRIN M's updateReviewer Update
13 Sept 2025, 21:00This is still not resolved. Maybe Olivia or Fergie will update us on the progress
DM
DARRIN M's update13 Sept 2025, 21:00
Reviewer Update
This is still not resolved. Maybe Olivia or Fergie will update us on the progress