VODACOM ACTIVATING CONTRACT WITH OUT CONSENT

I'm sick and tired of vodacom.on the 04 of June 2021 my contract was ending so I called in for it to be canceled a guy at the cancelation department can't remember his name offered me not to cancel but he has a R69 offer for R125 airtime and 500 Meg. Two days later I check my Vodafone app the account is R448 odd I called the cancelation department they canceled a few things and lodged a service request for the other details showing on the contract to be canceled.i recieved a call from the back office I asked for everything to be canceled and the issue to be escalated.recieved notification of the vas being canceled and advised I will get debited R159 as per June my last month in Contract. On the 10 June recieved an sms I will recieve a call.from deborah kekane shortly no call recieved then a sms about my contact changing assuming it's all been resolved.called in today to find out another contract has been activated without my permission and R159 for 2 years contract ending 2023.like to my confusion calling cancelations department who activated this contract some lady forgot her name I was to angry now at this point she's investigated which means reading notes that I just advised her about not asking anyone for help eg back office just asked a few minutes to investigate came back with the same answers that the added vas was canceled and so on I stopped her as I already explained everything she just read on the notes and try to make me understand what I just explain to her.really a problem with listening skills.now I'm really cheesed to the point I was to explode explaining the reason I called is to find out who told Vodacom to activate a contract without my permission she says I accepted the R69 contract in which that was a whole mess up and the back department had to clean up and further more I no longer wanted any Contract as I explained to the back office.Wont this lady proceed and saying this is the contract I accepted R69 plus.contract cover lmk in which I never asked for R6.99.caller identity.R9.99 and how.does that amount to a contract of R159 which again I'm SHOUTING I didn't ask for.please cancel anything and every contract with vodacom on my name I'm really disgusted by yhe idocrazy of your workers and in this pandemic literally *****ing from non working people. No wonder people leave your network and go to Telkom or cell C geez.