CB
Christo B
1 reviews | Active since Sept 2009
04 Apr 2019, 07:25
Vodacom acting like ***ards
Stop acting like ***ards. Fix my account and correspond back to ICASA. By blocking me all over social media and not responding to my issues, does NOT help your case.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
04 Apr 2019, 09:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Apr 2019, 09:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CB
Christo B's updateReviewer Update
04 Apr 2019, 09:06Whatever. Your automated replies means nothing. You never get back to your customers
CB
Christo B's update04 Apr 2019, 09:06
Reviewer Update
Whatever. Your automated replies means nothing. You never get back to your customers
Vodacom's replyOfficial
04 Apr 2019, 11:07Dear Christo,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records reflect that you have already been contacted and feedback has been provided.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records reflect that you have already been contacted and feedback has been provided.
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Apr 2019, 11:07
Official
Dear Christo,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records reflect that you have already been contacted and feedback has been provided.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records reflect that you have already been contacted and feedback has been provided.
Regards,
Vodacom Consumer Website Team
CB
Christo B's updateReviewer Update
04 Apr 2019, 12:07How can you miss the issue. By making contact does not mean the problem is resolved. You clearly still have a lot to learn
CB
Christo B's update04 Apr 2019, 12:07
Reviewer Update
How can you miss the issue. By making contact does not mean the problem is resolved. You clearly still have a lot to learn