Vodacom acting dishonest and **********

Last week my cellphone came up for upgrade. I went to Game to upgrade on one of their specials. I was then told I cant because Vodacom now put me on a 3DS system. Whereby only they can upgrade me. This is *********. Vodacom now wants me to upgrade at higher prices with them. As they are blocking anyone else doing upgrades. All Vodacom customers will now encounter this. I feel this is unfair business practice from them. I phoned them on Thursday. They verbally over phone said they will match Game offer. And phone me back in a hour. They never did. I spent yesterday hours on phone. Unable to be assisted by Vodacom not competent upgrade staff. Vodacom is really currently doing ********* business. I honestly would like a senior person at Vodacom to contact me. And not the *********** upgrade staff. Who can not assist. And neither is even trained to handle 3ds. Which is their system.