RA
Rasheedah A

1 reviews | Active since Nov 2016

02 Dec 2016, 11:01

Vodacom acquisitions department

<p>It's been 2 weeks pillar to post. No response or call back from vodacom. They reply with generic messages but never follow up. I need to speak with someone in the acquisition department to unlock my account but I can't get through. I can't use my phone and yet I'm sure I will be debite . Someone from this department needs to call me ASAP. ********** 901</p>

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Replies (1)
Vodacom
Vodacom's reply02 Dec 2016, 11:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team