AB
Annetjie B
1 reviews | Active since Apr 2022
30 Apr 2022, 18:41
VODACOM ACOOUNT PROBLEMS
I did not get any feed back from them. Asked them the email me. My number is not working in the UK. Can only received WhatsApp calls or they can email me. Debit order went of from my account. Account was not corrected.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
30 Apr 2022, 19:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Apr 2022, 19:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
AB
Annetjie B's updateReviewer Update
30 Apr 2022, 19:04Thanks . As I said in my writing. I am in the United Kingdom. I do only use my South African number with Wi Fi - WhatsApp. Please email me. Thanks
AB
Annetjie B's update30 Apr 2022, 19:04
Reviewer Update
Thanks . As I said in my writing. I am in the United Kingdom. I do only use my South African number with Wi Fi - WhatsApp. Please email me. Thanks
Vodacom's replyOfficial
02 May 2022, 15:45 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have responded via email, as requested.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply02 May 2022, 15:45
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have responded via email, as requested.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,