Vodacom Accounts *****s

Vodacom is utterly useless. I have been trying to sort out account queries for the last 9 months.

I have SMS's from them stopping debit orders but yet I get invoices for bounced debits. I have been paying the account Manually and every time I get to even balance all of a sudden I am over R 800.00 in e rears again.

No one can assist me as the calls do not get answered 90% of the time, and when they do it is either very Rude staff that do not want to help or they cannot answer me on what is going on. When I said I want to cancel my Vodacom contract I was told I am not allowed to.

I want answers and explanations. My next step will be with a lawyers letter with all my proof and I will be going to every news paper in the country. I am sick and tired of this lack of service yes they just want me to pay pay pay and not give a ****.

They say they will be sending reference numbers but that never happens. I am still awaiting for emails that are never sent..