VODACOM ACCOUNTS / STATEMENT

Item: Vodacom
Rating: 1
Author: Johan M

For some reason the payments made to Vodacom for 30/11/2018 is not showing on the Vodacom statement. I have paid as per normal and used the same reference as per normal. Now I got an call from the vodacom call center from: ********** 708 stating that I am in areas.

Vodacom please sort your mess out. I am a loyal payer every month.

If this not resolved I will be forced to seek legal assistance.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

04 Dec 2018, 07:17

Dear Customer,

Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply04 Dec 2018, 07:17

Official