Vodacom Accounts Not Updating Systems on Payments

I am very dissapointed in the way Vodacom is handling my complaint, i have sent you numerous e mails, called your contact centres regarding my account, on you system it has NOT been updated that my account is in actual fact up to date, however, instead it continues to reflect in arrears ! You are not updating my account status as up to date, i have taken a screenshot of what i have paid, R 872 in total during October 2020, i am not happy the way you are conducting my account as i have never been in arrears, since i became a customer of Vodacom. Somewhere someone is not doing their job ! I i would appreciate if someone can investigate this and capture my payments on your systems and update it !

As far as i am concerned my next payment is due on 30 October 2020 for the amount of R 746.86. Please investigate as this is giving me a bad credit record and a bad name with vodacom and i do not accept this kind of practice vodacom accounts conduct our accounts ! My Vodacom website when i log in shows i am in arrears, my Vodacom App on my Phonevshows i am in arrears, fix this, update my account payment profile on your systems !