Vodacom accounts ***********

I have been calling Vodacom accounts department for the whole month of September after paying the amount of R624 which was in arrears and they reinstated my account. After that I still called accounts to update my status to paid because I needed to upgrade my number up till now we are in October every single person tells me they have escalated my request or I will be told that in 3 to 5 hours my account will be reinstated. I cannot go to a store as that can't help me with status showing I'm in arrears. I do not even plan to pay my current installment due to this inconvenience they are putting mr through. The last call I made today I am told agents fail to change status they send supervisor, and supervisors are also failing and are pushing it to managers who don't give a darn about this cause they already have secured jobs but not doing what they supposed to. Vodacom account service is horrible service I've ever received.