Vodacom Accounts dubbel charge for handset
<p>I upgraded to a new handset. When I received my statement I was still charged for my old device plus the new handset. This was not told to me at the time of upgrade. When I contacted Vodacom customer care the girl did acknowledge that it should have been communicated to me, but there is nothing she can do. </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
