YW
Yvonne W
1 reviews | Active since Mar 2024
08 Apr 2024, 10:58
VODACOM ACCOUNTS DISGRACE NO HELPFUL AT ALL
Vodacom Fibre PLEASE PLEASE Need the Direrector/Board Memebers/ Office Manager TO HELP SORT OUR MY FIBRE ACCOUNT BEEN DOUBLE PAYMENT SINCE JUNE 2023 WHAT IS GOING ON IN THE OFFICE AM A PAYING FOR SOMEBODY ELSE NOBODY BUT NOBODY CAN SORT THIS OUT, DISGRACE THOUSAND REF NO BUT NO REFUND, AGAIN THIS MONTH THE WRONG PAYMENT, WHAT DOES IT TAKE VODACOM STAFF HAVE NO IDEA WHAT TO DO ALL SET AT THEIR DESKS NOBODY HAS A CLUE i
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Replies (1)Vodacom's replyOfficial
08 Apr 2024, 12:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2024, 12:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
