1 reviews | Active since Nov 2016

10 Jul 2018, 08:04

VODACOM ACCOUNTS DEPT SUX

It's Vodacom Accounts and me AGAIN! I completed for a stop order to be actioned from Aug 2018. NOTE ....AUGUST!!!!!! Yesterday and this morning were 2 attempts at taking the money off my account. Each time it is reversed and it costs R150 in bank charges. Probably a fee from Vodacom will be added to my account now aswell I cancelled my stop order a couple of years ago due to them willynilly deducting amounts off my bank. Its seems like nothing has changed!

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Replies (1)
Vodacom
Vodacom's reply10 Jul 2018, 09:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team