VODACOM ACCOUNTS DEPT SUCKS

To date, I have not received invoices nor statements despite requests therefor.

Now I get sms's that I am in arrears, threatening to cut me off, blacklist me, etc.

Called twice, and twice the phone was put down in my ear.

Emails have been sent requesting those invoices outstanding as well as a statement but have received nothing.

If I inadvertently omitted to make payments in the past, am more than happy to settle but I want my invoices and statement.

Is that too much to ask ?