Vodacom Accounts Department - You suck!!

<p>I have been struggling for three weeks now to get my account sorted out with Vodacom. They keep on saying that I am in arrears on my account, and now they have suspended my account. I have already spoken to the accounts department (***) three times, and emailed them my proof of payment three times. I also went to Customer Care in Pietermaritzburg, and they also send the proof of payment through via email. Today when I phoned them after my service was suspended, the consultant told me to email the proof of payment, and when I told her that it has been done three times already, she said, oh well, in that case, fax it to us. I've been with Vodacom for very many years, and I am very disappointed with this whole situation. I don't know where to go anymore, and I just need someone to help me to sort out my account, but it seems that the consultants don't really care or don't know how to help the customers. I have not found one consultant that are capable of helping me with this problem, and everytime I phone, I speak to a different consultant, and sit for another 30 minutes to explain the problem, just for him/her to tell me to email of fax the proof of payment. Really, how many times do I have to send the proof of payment to you guys? It's absolutely ridiculous!!</p>