Vodacom Accounts department - Disgusting yet again.

Hi, I am extremely disappointment with vodacom accounts department. I have many times mentioned in store and telephonic-ally that even though we sorted out a previous dispute regarding my fibre for which i was credited and the service cancelled, I am still receiving someone else's name on my bill for voip which i dont even have. this has easily been happening for over a year, even though the amount being minimal, nobody seems to care, tomorrow if it is a substantial amount i am am not allowed to pay it it becomes a big problem.

Also, I was previously on a 36month contract for which 1 gig additional data was given as a promo for the duration of the contract, however after 12 months i have been charged for that as well.

Then i was about 2 weeks late on a payment due to me being out of town/country, whatever, however, the amount was doubled on the next invoice due to it being generated before payment. I totally understand this, on immediate return when the bill was settled even for the next month on the first, the amount for the previous amount still reflected. Why should i pay for something already payed for because it is reflected on the new bill. So every month i only pay the amount that is due for the month, however even though the accounts department and app show i am owing R0.00 the invoice generated for every month still shows that it is in arrears which has causedd a problem with my credit limit. NOw i cant take a damn contract anywhere when vodacom has messed thisup for me and the best part is they the ones that owe me money. If this doesnt come thru, i am going to take this further.

Yunus