Vodacom Accounts Department - A law to themselves!

Item: Vodacom
Rating: 1
Author: Russel M

What a joke to get any such assistance from the Accounts Department. Uncle Tobi is TOTAL failure!

The Vodacom branches (numerous) have attempted for the past 11 months to resolve this matter.

Now Listed on the Credit Bureau for R1.00 owing.

Having had a Contract for over 15 years with Vodacom.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

16 Nov 2024, 08:51

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply16 Nov 2024, 08:51

Official