Vodacom Accounts Crazy Bad Service

I have updated my banking details 5 times over the past 5 months and each time i was assured by the agent that everything will be in order only to have my line cut - off due too no - payment and my Credit report \dying' in the process, Because of Vodacom not being able to deliver the services that they market so widely my son's study loan was denied and my Credit score dropped from 960 to 655....along with the study loan there are numerous other applications that were denied because of Vodacom's bad internal and inter - store communication. <br> <br> Eventually managed with a Lot of effort to get everything sorted out and I am very grateful to the Menlyn Customer Care team but now I am sitting with so much bad history because of Vodacom.<br> <br> I spoke to there legal department and the consultant said that the account will be updated ASAP but the History will remain and it is going to take a lot of time for me to build the score up again."