VC
Valasen C
1 reviews | Active since Feb 2019
20 Dec 2022, 09:42
Vodacom accounts
Good day, i am really p#ssed off now, from May 2022 i have been waiting for a refund on my account as i cancelled my insurance , till today i have not received it, every month i am calling and speaking to people and they say i will be deducted, but not is happening, i want a answer today. The number in question is ***, my id is
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
20 Dec 2022, 10:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Dec 2022, 10:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
VC
Valasen C's updateReviewer Update
20 Dec 2022, 14:19Please contact me on my number ***
VC
Valasen C's update20 Dec 2022, 14:19
Reviewer Update
Please contact me on my number ***
VC
Valasen C's updateReviewer Update
03 Jan 2023, 09:26Today is the 3rd January 2023 and no one has sorted my issue
VC
Valasen C's update03 Jan 2023, 09:26
Reviewer Update
Today is the 3rd January 2023 and no one has sorted my issue
VC
Valasen C's updateReviewer Update
15 Feb 2023, 09:44Is this how vodacom sorts out issues by not responding to customers , I'll have to go to the consumer act people to sort this out.
VC
Valasen C's update15 Feb 2023, 09:44
Reviewer Update
Is this how vodacom sorts out issues by not responding to customers , I'll have to go to the consumer act people to sort this out.