VODACOM accounts are in chaos with no support form call centre

I have been struggling to sort out payments made into the wrong account of Vodacom for the past five months. On Monday. I lodged a compliant and my service was re-connected, I was called three times by Vodacom to find out if my quesry had been resolved. Five days later it is disconnected again. Same story, my account is in arrears. I asked for a statement and the statement send to me by the consultant of Vodacom shows I have overpaid my account with R5000 yet it is disconnected and they refuse to assist em furterh claiming I am in arrears. The service form the call centre is appalling!!!!!! Twice they just disconnected me. When I asked to speak to a manager I was told that they will call me back, this never happened. I'm running a business with absolutely NO support form Vodacom. I have little to no signal in my house. I have lodged queries in this regard with no result. I pay around R5000 per month for a pathetic service.

My advise is STAY AWAY form Vodacom.