AM
Andrew M
1 reviews | Active since Mar 2014
28 Jun 2025, 18:59
Vodacom accounts and upgrades
Did an upgrade in May 2025. I am now going through my account for this month and I notice that I have been billed TWICE for May on my mobile number ***.
I know this will take the inefficient idiots at Vodacom MONTHS to sort out. So I am going the route of Hello Peter.
Vodacom are the most inefficient *********** bunch I have ever had to deal with. Always an issue never a solution.
Overcharged on my account by almost R500. Useless
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Replies (1)
Vodacom's replyOfficial
29 Jun 2025, 08:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Jun 2025, 08:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team