GM
Gareth M

1 reviews | Active since Jul 2016

19 Jul 2019, 12:33

Vodacom Accounts and Content Services.

Trying to have content services to the value of R1900 remunerated as I did not subscribe to any of them has been an ongoing nightmare, I have highlighted every invoice where I have been billed. Be vigilant and check your invoices, else it may take an extremely long time to get anything right. I am still being billed and even though I have had confirmation that I will be remunerated I am still billed every month without the credit being shown.

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Replies (1)
Vodacom
Vodacom's reply19 Jul 2019, 14:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team