1 reviews | Active since Jul 2016

24 Feb 2022, 15:33

VODACOM ACCOUNTS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have paid up my account in DECEMBER 2021 (for the 2nd time!!!!!!!!) and sent proof of payment to HP Attorneys after being "handed over" as well as to Vodacom!!!! I now see on my credit profile I am behind 3 months and last payment was received in November 2021!!!

I cannot BELIEVE how Vodacom treats people! Vodacom is the WORST! I am INFURIATED to say the least!

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Replies (1)
Vodacom
Vodacom's reply25 Feb 2022, 07:16
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team