Vodacom Accounts

Again!! Vodacom did not load the debit order correctly as the first fell on a Sunday. Then I get nasty sms's regarding suspending my account. After I called them yesterday, I received huge apologies that it was their mistake, and the call centre agent reinstated the debit order to go off today. It still did not go off! This is really unprofessional of Vodacom Accounts Department, as they make me feel that I am a ********. I will NOT be happy if my account gets suspended due to their errors!!