AA
Anno A

1 reviews | Active since Aug 2019

16 Sept 2022, 13:15

Vodacom accounting and legal department.

Absolutely pathetic.

Its been more than a week now that we are struggling to get a problem solved with them,, especially the accounting department.. If you phone them, they just hang up.. If you request a call back it doesn't happen.. When they say they will call you they don't.. And the way that some of the consultants speak to you? Everytime its a different answer or story from them,, and they are unwilling to help..

0
Replies (1)
Vodacom
Vodacom's reply16 Sept 2022, 14:06
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team