AA
Anno A
1 reviews | Active since Aug 2019
16 Sept 2022, 13:15
Vodacom accounting and legal department.
Absolutely pathetic.
Its been more than a week now that we are struggling to get a problem solved with them,, especially the accounting department.. If you phone them, they just hang up.. If you request a call back it doesn't happen.. When they say they will call you they don't.. And the way that some of the consultants speak to you? Everytime its a different answer or story from them,, and they are unwilling to help..
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Replies (1)Vodacom's replyOfficial
16 Sept 2022, 14:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Sept 2022, 14:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
