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sifiso N

1 reviews | Active since Mar 2017

04 Apr 2017, 10:58

Vodacom account which was settled in 11/02/17 still appeares in credit listing

<p>1.After being assisted by hello peter I did get proof of payment but I still appear on credit listing</p> <p>2.Collection center records has not been uptdated they still say I am owing</p> <p>3.I was turned down for a house bond due to these</p>

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Replies (1)
Vodacom
Vodacom's reply04 Apr 2017, 11:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team