Vodacom account to be taken off credit record

Item: Vodacom
Rating: 1
Author: Zenobia A

I just dont understand how come you can never get hold the consultants of Vodacom. I just need somebody,anybody to help me get an account that has been paid up two years back,even the vodacom cellphone has been given to another user- Please take it off my name and credit record!!!!!!! I have finally received the paid up letter.

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Replies (1)

Vodacom's replyOfficial

16 Sept 2020, 07:26

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply16 Sept 2020, 07:26

Official