dR
david R

1 reviews | Active since May 2011

11 Mar 2022, 06:42

Vodacom account suspension

Vodacom is giving me such poor service. Im on the point to cancel my service. I paid my account on the 7th march 2022. Vodacom suspended my account on the 8th 2022. Today is the 11t march 2022 and after numerous calls to vodacom and emails sent proof of payment and visits to vodacom shops. My account is still suspended. Vodacom client service is so poor they dont even deserve one star. If my account is not corrected by the end of 11th march 2022 (today). I will be in the process to cancel myvodacom.

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Replies (1)
Vodacom
Vodacom's reply11 Mar 2022, 07:42
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team