VODACOM ACCOUNT SETTLED DEMANDS BY ATTORNEY

I have been a customer of Vodacom for many years. In 2015 on receiving my new Sony Xperia <br> was horrified to find that my account was extremely high and went to the local Vodashop to rectify. The following month the same thing happened and went again to the Vodashop and they explained it was the automatic updates that was the reason for the additional charges. This was never explained to me when I got the phone. In May 2015 my balance was R5540.45. My next statement reflected R7840.53 was duly queried and I informed that an amount of R2300.08 was added for the balance of the contract. the balance was R7840.53 and I made an arrangement to settle and close the *** was paid on the 5 Aug and R2010.00 paid n the 12 October . Leaving a balance of R3830.53. of which R3800 was paid on the 21 Dec and the balance of R30.53 was paid on the 7th January 2016. Their attorneys are now claiming R2463.00. I have taken up the matter on numerous occasions with the legal team, cancellation department . They are unable to supply me with detail pertaining to the amount they are demanding and if this is collection fees to be grossly unfair and not unjustified as arrangement had been made.