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gradwell O
1 reviews | Active since Nov 2015
15 Oct 2021, 23:10
Vodacom account settle but credit bureau never updated
First you can never get help from Vodacom if your prepaid, I’ve been trying to get a hold the cancellation department for weeks. Vodacom is make my life hell, i paid an outstanding count 6 month ago and its not been clear off my name. Can i take vodacom to court for cause this credit problem i am currently having. i’ve send numerous emails with proof of payment, This account still show up on my credit record as not paid why Vodacom. Why the hell must i struggle while this account is paid.
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Replies (3)
Vodacom's replyOfficial
16 Oct 2021, 13:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Oct 2021, 13:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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gradwell O's updateReviewer Update
19 Oct 2021, 08:14 "Vodacom reply"
16 Oct 2021, 13:38
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
"still no help. This have become a weekly thing for me to try and get Vodacom to deal with a problem they causing.
16 Oct 2021, 13:38
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
"still no help. This have become a weekly thing for me to try and get Vodacom to deal with a problem they causing.
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gradwell O's update19 Oct 2021, 08:14
Reviewer Update
"Vodacom reply"
16 Oct 2021, 13:38
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
"still no help. This have become a weekly thing for me to try and get Vodacom to deal with a problem they causing.
16 Oct 2021, 13:38
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
"still no help. This have become a weekly thing for me to try and get Vodacom to deal with a problem they causing.
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gradwell O's updateReviewer Update
19 Oct 2021, 08:18This number Call *** cut all calls from prepaid and contract customer's after you hear " or hold for further assistance"
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gradwell O's update19 Oct 2021, 08:18
Reviewer Update
This number Call *** cut all calls from prepaid and contract customer's after you hear " or hold for further assistance"