VODACOM ACCOUNT **** AND *****!!!!!!!!!!!!!!!!!!

I have recently posted a review about our vodacom account. I also contacted vodacom to confirm what the invoice amount is, and the breakdown of it. Deductions from vodacom as follows: Jan - almost R4000 March - R3000 April - R2590 May - R1190 Two weeks after in June R870

Debit order has been cancelled because we make manual payments. Today at 10:41 I spoke to a lady by the name of Kopano, who explained that she will put the contract lines on prepaid until the full amount is paid. In any case I don't understand how the amount is now R1000 more, than what was confirmed to me the last time telephonically. She also informed me that I first have to make payment, before the temp conversion can be done. I transferred the R870, but when I phoned the call centre again the other consultant said I must at least make 3 payments to get this processed. The line was very bad and I called the customer care line again, the consultant I then spoke to after requesting to speak to Kopana said it takes up to 48 hours for a line to be converted..... In the meantime I don't have any signal, nor can I receive calls on my cellphone...................................................I am beyond frustrated with your pathetic service, and I will raise the same question than before...ARE WE REPAYING A CAR TO VODACOM OR CELL PHONES AND A LAPTOP???????????????????????????????????????????????????????????????????????? BEYOND ****ED AND ANNOYED WITH YOUR COMPANY.