VI
Vincent I
1 reviews | Active since Nov 2019
02 May 2021, 19:47
Vodacom Account ****
I settled my vodacom account in March 2021. That was after a horrible experience with vodacom and their affiliates. Today is the 2nd of May 2021 my credit profile still show that my vodacom account in arrears. I phoned so many vodacom times just to get a settlement letter from vodacom. Now I have to phone again to beg them to get this updated on the other side bcs I'm sure they never submitted any info to credit bureaus. Avoid Vodacom.. It is easier to open a vodacom account. It is hard to get a settlement letter if you decide to settle the account.
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
03 May 2021, 07:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 May 2021, 07:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
VI
Vincent I's updateReviewer Update
05 May 2021, 11:51Still no call from vodacom. My credit profile still tarnished by vodacom account which I settled in full in march 2021. Avoid vodacom by all costs they don't care about existing customers.
VI
Vincent I's update05 May 2021, 11:51
Reviewer Update
Still no call from vodacom. My credit profile still tarnished by vodacom account which I settled in full in march 2021. Avoid vodacom by all costs they don't care about existing customers.
VI
Vincent I's updateReviewer Update
11 May 2021, 13:22What is happening with this account? I settled in March. Now we're in May and it's appears to be in arrears still? Send update to credit bureaus
VI
Vincent I's update11 May 2021, 13:22
Reviewer Update
What is happening with this account? I settled in March. Now we're in May and it's appears to be in arrears still? Send update to credit bureaus
VI
Vincent I's updateReviewer Update
18 May 2021, 01:46I settle this account in March. We are in May now and still my credit profile shows that vodacom acccount hasnt been updated for months and is in areas. Wow wow wow. Ignore me again I will return to Century City regional offices and do some demonstrations there. I'm very tired of this
VI
Vincent I's update18 May 2021, 01:46
Reviewer Update
I settle this account in March. We are in May now and still my credit profile shows that vodacom acccount hasnt been updated for months and is in areas. Wow wow wow. Ignore me again I will return to Century City regional offices and do some demonstrations there. I'm very tired of this
VI
Vincent I's updateReviewer Update
30 May 2021, 00:12Over 2months after settling my account. Vodacom has not submitted any updates to credit bureaus. My credit profile remains tarnished by vodacom account which i did settle. Vodacom will ignore you guys, as long as they got the money they don't care anymore. You can clearly see now
VI
Vincent I's update30 May 2021, 00:12
Reviewer Update
Over 2months after settling my account. Vodacom has not submitted any updates to credit bureaus. My credit profile remains tarnished by vodacom account which i did settle. Vodacom will ignore you guys, as long as they got the money they don't care anymore. You can clearly see now