1 reviews | Active since Sept 2010
Vodacom Account N*** Suspended Faultly
Vodacom has suspended my business cellphone and home fibre in February 2022 and I complained at Ballito Vodashop proof of payment was sent and suspension was lifted and I was promised the relocation will sorted out because I paid more in one account. Again on Monday the 07th of March 2022 my line were supposed again and called Vodacom the suspension was lifted within 2 hours and I was suspended again on Wednesday the 09th of March 2022 and I called Vodacom again complaining and was promised that my line will be unsuspended within 2 hours. It became suspended again on the same Wednesday afternoon and when I called all the consultants I was talking to were dropping my calls. I left the messages to be called back the following day which is Thursday the 10th but nobody called until I decided to call around 12:30 and I was promised that the suspension will be lifted within 2hours which didn’t happened and when I called all my calls were dropped by different agents. Then I decided to go to Vodacom at Gateway for assistance but still our calls were dropped repeatedly in spite that they have confirmed the receipt proof of payments. The main problem is that no body is interested in relocating the funds from one account to another to keep all accounts updated. One account is overpaid by R2181.19 but the account that is suspended is owing about R1900 Proof of payments email to ***
