KR
Kyle R

1 reviews | Active since May 2018

10 Jul 2018, 06:50

Vodacom Account issues

To whom it may concern, I recently did a premature cellphone upgrade with vodacom and I was advised by the upgrade consultant that all I would be debited on my next bill would be my new package amount plus the last month of my previous package.

I have just seen my debit order and the amount is more than I was advised hence I am not impressed with vodacom

Please can someone call me and help to resolve this issue

Thank you

Kyle Reynhardt

0
Replies (2)
Vodacom
Vodacom's reply10 Jul 2018, 09:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

KR
Kyle R's update10 Jul 2018, 11:59
Reviewer Update
Thank you all has been sorted out and explained