1 reviews | Active since May 2018
Vodacom Account issues
To whom it may concern, I recently did a premature cellphone upgrade with vodacom and I was advised by the upgrade consultant that all I would be debited on my next bill would be my new package amount plus the last month of my previous package.
I have just seen my debit order and the amount is more than I was advised hence I am not impressed with vodacom
Please can someone call me and help to resolve this issue
Thank you
Kyle Reynhardt
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
