Vodacom account in a mess after ***** case
<p>After complaining about Vodacom lack of service when dealing with my ***** case.... Now my account is in a mess. Transactions on my 2 nrs that were affected by ***** was not properly reversed so now I am going to pay for the ****** device. The result = R11000 account which is planned for deduction at the end of September. How is this possible.... Only incompetence can lead to such bad service. No man Vodacom....please dont carry on doing this to your customers</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client.
The credit was created and once approved it will reflect on the Vodacom account reducing the outstanding balance.
We apologise for the delay, however we will keep you updated.
Kind regards
Vodacom Consumer Website Team
Dear Client.
The credit was created and once approved it will reflect on the Vodacom account reducing the outstanding balance.
We apologise for the delay, however we will keep you updated.
Kind regards
Vodacom Consumer Website Team