1 reviews | Active since Jul 2014
Vodacom Account Hassels
<p>The Vodacom Accounts department are the worst ever!! To try and get someone competent to help you is an uphill task on it's own! I have even sent my proof of payment to ********** with no success!! As Vodacom double charged me for May the debit order was returned. This only got sorted out last week, but yet again Vodacom tried to deduct over R1400 from my account. My contract is for R599 a month, so that is why I paid R1198 only. I am not willing to pay for Vodacoms mistakes pertaining to returned debit orders as the fault lies with Vodacom! I wish I had never renewed my contract, this after being a loyal vodacom subscriber for more then 15 years!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
