DG
Dean G
1 reviews | Active since Mar 2013
17 Aug 2023, 22:40
Vodacom account error
My credit score is show I have an account but I don't
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
18 Aug 2023, 07:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Aug 2023, 07:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
18 Aug 2023, 11:21Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query was escalated to the relevant department and based on the feedback received, a credit Bureau update was requested and can take within 7-14 working days. Regards Consumer Website Team
Best regards,
Vodacom's reply18 Aug 2023, 11:21
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query was escalated to the relevant department and based on the feedback received, a credit Bureau update was requested and can take within 7-14 working days. Regards Consumer Website Team
Best regards,