BK
Brenda K
1 reviews | Active since Mar 2021
11 Nov 2021, 14:29
Vodacom account enquiry
I had to make 6 calls to get someone at the correct section for help.
The consultants are extremely uninformed and can’t explain anything to solve my problem
Unfortunately I couldn’t catch all their names but geez it was the worst service I’ve ever had in my life
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Vodacom's replyOfficial
11 Nov 2021, 14:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Nov 2021, 14:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team