JM
Japie M

1 reviews | Active since Feb 2015

05 May 2017, 12:08

Vodacom account disaster

<p>I had a problem with my account after a ********** transaction. They phoned me and I thought it was sorted out. Thus months I get an invoice for over R5000 again. After 23 years if supporting Vodacom I am at wits end and wish to cancel all my contracts. What else must I do ? </p>

0
Replies (2)
Vodacom
Vodacom's reply05 May 2017, 12:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply05 May 2017, 15:51
Official

Hi Mr Moolman

As discussed, this matter has now been resolved.

Have a pleasant day further!

Regards,

RJ