MJ
Margaret J

1 reviews | Active since Feb 2020

05 Jun 2020, 21:33

Vodacom Account department and

Voadcom service is very poor. I have paid the outstanding amount but still my name is black list but I have paid all the outstanding amount. I have email one of the account agents but the email come back I must call 082 135. The ladys name is Phalane, Magdeline. I am black listed no for R352.00. Have speaking to so many colsultant and agents at vodacom an no one can help me.

0
Replies (2)
Vodacom
Vodacom's reply06 Jun 2020, 17:17
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
MJ
Margaret J's update18 Jun 2020, 19:49
Reviewer Update
still waiting to see if my name is remove from ITC. I will not advise no one to Vodacom as they service is poor.