Vodacom Account Data & Voice Balances

<p>Vodacom Account I ********** -6 refers.</p> <p> </p> <p>Having signed up a new 2-year contract 30 June 2016, the remaining month-end voice and data balances fall away instead of accumalating. The contract does not stipulate this as a pre-existing condition yet despite having taken the matter up with Vodacom on a numerous occasions only an automated email response is received stating an agent will be in contact within 24 hours there has been no other response.</p> <p> </p> <p>Full details will be attached to this correspondence.</p>